Refund Policy
The Pickle Fetish Co.
Last updated: February 2026
We want you to love every crunchy, tangy bite you get from us. If something goes wrong, we’ll do our best to make it right.
That said… pickles are food, and food has rules.
All Sales Are Final (But We’re Nice About It)
Because most of our products are food items, all sales are final and we cannot accept returns or exchanges once an order has shipped.
This helps us keep everything safe, sanitary, and delicious for everyone.
When We Will Help
If your order arrives and:
-
It’s damaged in transit
-
You received the wrong item
-
There’s a clear quality issue
Please contact us within 48 hours of delivery with a photo and your order number. If it’s on us, we’ll happily offer:
-
A replacement,
-
or Store credit,
-
or A refund (case by case)
We’re humans, not robots — if something genuinely went wrong, we’ll fix it.
When We Can’t Issue Refunds
We’re unable to offer refunds for:
-
Buyer’s remorse (“I thought I wanted spicy… I did not.”)
-
Items opened, partially eaten, or refrigerated
-
Delivery delays caused by the carrier
-
Incorrect addresses entered at checkout
Once the pickles leave our hands, we can’t control how carrier or the universe behaves.
Lost or Stolen Packages
If your package is marked as delivered but you can’t find it, please check with neighbors or your local carrier first.
Unfortunately, we can’t refund or replace packages confirmed as delivered.
How to Reach Us
If something’s not right, reach out:
-
Email: thepicklefetishco@gmail.com
-
Phone: 704-240-9000
We promise to be kind, responsive, and pickle-obsessed.
Our Promise
We’re a small business that cares deeply about our customers. WE truly think they are a big dill. Our goal isn’t just to sell pickles — it’s to build a community of people who love weird, wonderful, small-batch things as much as we do.
If you’re ever unhappy, talk to us. We’ll do everything we reasonably can to make you smile again. 💚🥒
